Welcome to the NL Public Libraries eLibrary Support Center

Notice

Patrons who have created an account on the support portal before November 9, 2026 will need to create a new account to use the portal. We apologize for the inconvenience.

It is important to us that you have a positive experience when using our eLibrary service. We have provided you with the following resources to help you get started and to help resolve most problems that you might run into.

If you still having trouble after consulting the OverDrive help resources, please create a support ticket and provide as much detail as possible about your issue and one of our staff will get back to you as soon as possible. Depending on the issue and staff availability it may take some time for a response.

eLibrary Support Options